Finance your project Contact Us
Finance your project ContactUs Troy, MI: (248) 542-9353 Oxford/Lake Orion, MI: (248) 431-4501

Effective Date: Jan. 1, 2025

At Royal Oak Heating, Cooling, Electrical & Plumbing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and home address when you schedule a service or request a quote.
  • Payment Information: If you make a purchase, we may collect payment details to process transactions securely.
  • Website Usage Data: We may collect information about your visit to our website, such as pages viewed, time spent, and IP address, to improve our services.

2. How We Use Your Information
We use the information collected for the following purposes:

  • To schedule and provide services.
  • To communicate with you about appointments, promotions, or service updates.
  • To process payments securely.
  • To improve our website and customer experience.

3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

4. Sharing Your Information
We do not sell or rent your personal information. We may share your information only in the following cases:

  • With trusted service providers who help us operate our business.
  • When required by law or to protect our rights and safety.

5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

6. Your Choices and Rights
You can opt out of marketing emails at any time by clicking the unsubscribe link. If you want to update or delete your information, contact us at [Insert Contact Information].

7. Opt-In Policy 

Royal Oak Heating Cooling Electrical & Plumbing will collect verbal opt-ins from customers.  Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third partoes for marketing or promotional purposes. For our Terms and Conditions visit HERE.

8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: 248-542-9353.

HVAC Maintenance

Our technicians are NATE certified heating and cooling experts.

Maintenance Plans

Financing Options

Make monthly payments on your HVAC project, while resolving your line of credit.

Finance your project

All Of Our Service Areas:

  • MACOMB COUNTY CITIES
  • MACOMB COUNTY CITIES
  • CLINTON TWP
  • FRASER
  • ROSEVILLE
  • STERLING HEIGHTS
  • SHELBY TWP
  • UTICA
  • WARREN
  • OAKLAND COUNTY CITIES
  • AUBURN HILLS
  • BERKLEY
  • BEVERLY HILLS
  • BINGHAM FARMS
  • BIRMINGHAM
  • BLOOMFIELD TWP
  • BLOOMFIELD HILLS
  • CLARKSTON
  • CLAWSON
  • DAVISBURG
  • FARMINGTON
  • FERNDALE
  • FRANKLIN
  • HAZEL PARK
  • HUNTINGTON WOODS
  • LAKE ORION
  • LAKEVILLE
  • LEONARD
  • LATHRUP VILLAGE
  • MADISON HEIGHTS
  • OAK PARK
  • OAKLAND
  • ORION TWP
  • ORTONVILLE
  • OXFORD
  • PLEASANT RIDGE
  • ROCHESTER
  • ROCHESTER HILLS
  • ROYAL OAK
  • SOUTHFIELD
  • TROY
  • WATERFORD
  • WEST BLOOMFIELD

We service all makes and models.

Schedule Service

C. Gordon

Same day appointment which was great! Jim was very informative and explained what he did to fix my AC unit. I will do business with them again!

M. Petrich

Called about blower for AC. Promptly came out next day on time. Was able to fix the blower in under 30 minutes. Admitted that the error was on their end when they had fixed the furnace last winter. Would have been easy to get me to pay the service fee and labor, given I have no electrical background. But the technician was very honest and straightforward.

D. Taylor

The lady I spoke with in the phone was very nice and helped me schedule an appt. she let me know up front the base charges for having a tech come out. The technician called 30 minutes prior to our appt and was right on time. Very virtuous and efficient in his work. Explained the issues with our ac thoroughly and provided 3 options. So far we are pleased with the outcome

J. Briton

From my call to make an appointment right through to the resolution of my central air trouble I was impressed. What a very professional, timely and fairly priced business. They went above and beyond to accommodate my schedule and our technician was top notch. He knew what he was doing and had us back up and running very quickly. We will only use Royal Oak Heating and Cooling for all of our future heating and cooling needs. I would highly recommend them.

B. Draplin

I manage the property at 1768 Birmingham Blvd, Birmingham, MI and Walt serviced and repaired the furnace on June 11, 2019. He was exceptional, efficient and very professional. We have used Royal Oak Heating & Cooling for years and will continue to do so.

P. Prince

We love Royal Oak Heating and Cooling! Very helpful, reliable, honest, and accommodating to your schedule. Always on time, explains the problem, does great work!!! Would recommend them highly!!!

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Special Offers Disclaimer: Royal Oak Heating, Cooling, Electrical & Plumbing periodically offers specials and discounts to our valued customers. Please note that some restrictions may apply. For full details on current promotions, please call our office.

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