All Of Our Service Areas:
From my call to make an appointment right through to the resolution of my central air trouble I was impressed. What a very professional, timely and fairly priced business. They went above and beyond to accommodate my schedule and our technician was top notch. He knew what he was doing and had us back up and running very quickly. We will only use Royal Oak Heating and Cooling for all of our future heating and cooling needs. I would highly recommend them.
The lady I spoke with in the phone was very nice and helped me schedule an appt. she let me know up front the base charges for having a tech come out. The technician called 30 minutes prior to our appt and was right on time. Very virtuous and efficient in his work. Explained the issues with our ac thoroughly and provided 3 options. So far we are pleased with the outcome
Called about blower for AC. Promptly came out next day on time. Was able to fix the blower in under 30 minutes. Admitted that the error was on their end when they had fixed the furnace last winter. Would have been easy to get me to pay the service fee and labor, given I have no electrical background. But the technician was very honest and straightforward.
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